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Vocabulary for Mentoring, Coaching, and Induction
Barry Sweeny, © 2008


The following vocabulary are offered for the sake of clarity in the documents on this web site. Although you might use differnet meanings, I suggest that these and other such words should be defined by every mentoring program.

Beginning/ Novice Employee
Any employee, regardless of age, with less than two years of recent experience in the same kind of job for which they have been hired. Induction programs and mentoring are provided these novice employees to ensure the novice's employment success and effectiveness.

Recent Experience
At least half-time paid work which was in the same or a similar job responsibility to that for which the person is being hired, and which has taken place within the last five years.

New Employee
Any employee with at least two years of recent experience in the same kind of job for which they have been hired, and who is new to the organization. At the very least, these employees should receive orientation andbe assigned a "guide" or "buddy". If assessment of skills indicates that this new employee is not yet a highly skilled worker, then a mentor and/or coach is assigned to help the employee become a high performer.

Protege
The role that a beginning, novice, new, or any other employee assumes when working with a mentor. That role requires a willingness to actively work with the mentor as a team and defer to the experience of and learn from the mentor.

Mentor
The responsibility assumed by an experienced, positive, and wise employee who agrees to help, build a relationship with, and facilitate the professional growth of one or more proteges. Mentors are to be models of effective practice, collaborative learning, and of a very visible desire to continue to grow professionally, every day, and throughout the career.

Guide or Buddy
The support provider who is assigned to a new employee/protege who has recent prior experience in the work assignment or a current employee with new roles they have assumed or will assume. Specifically, such a person is deemed to have sufficient similar experience as to not need the more intensive support of a mentor.
The Mentoring Process
A developmental process in which a protege and a mentor commit to working and learning together over at least two years for the purpose of mutual support for professional development. The mentoring process includes a series of four phases, during which the mentor's leadership of the process is adapted to the developing strengths of the protege. Mentoring includes assisting, supporting, encouraging, guiding, modeling, challenging, and coaching.  The result of an effective mentoring process is a self-confident and competent professional employee who also values what people can do collectively on behalf of the organization and it's goals.
 

Coaching
The technical feed back and guidance provided by another employee (usually a mentor) to support an employee's inquiry into best practices and improvement of the effectiveness in their own work. Fundamental to coaching for professional growth is the concept of the mentor or coach providing non-judgmental data and description for areas in which the protege wishes to improve, facilitating the protege's own self-assessment, the protege's analysis and evaluation of that data, and then guiding the protege's goal setting and planning for improvement. The final element is providing support for implementation of that improvement plan.

The Mentoring Relationship
The developmental relationship of a mentor and protege which is characterized by confidentiality, trust, caring, and mutual support. The mentoring relationship creates the necessary context of emotional safety and confidence for the mentor and protege to take the risks of trying new skills and strategies and of learning in front of each other. This context is a prerequisite for accelerated professional growth.

Induction
The organization's program of training and support, which includes mentoring, which target proteges who are entering a career for the first time. Induction programs and mentoring are the most intense and extensive form of protege support because these employees have the least prior experience.